The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 16, 2021

Filed:

May. 13, 2016
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Jason Williams, Seattle, WA (US);

Geoffrey Zweig, Sammamish, WA (US);

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06N 3/08 (2006.01); G06N 3/04 (2006.01); G06F 40/295 (2020.01);
U.S. Cl.
CPC ...
G06N 3/088 (2013.01); G06F 40/295 (2020.01); G06N 3/04 (2013.01); G06N 3/0427 (2013.01);
Abstract

Embodiments include methods and systems for using, creating and maintaining goal-oriented, dialog systems (i.e., transactional bots) that provide interfaces to application functionality. The methods and systems of the embodiments provide a bot that may learn in supervised learning and reinforcement learning from conversational examples provided by domain experts and from interaction with users. Conversational bots may be created to interact using both text and/or application programming interface (API) calls. A developer may configure a bot that interfaces with an application back-end where behavior of the bot may be controlled by use of masking actions. A specification for the bot may be flexibly designed to specify how developer code may be organized, for example, as masking operations on the possible actions the bot may execute. Additionally, the methods and systems may automatically infer the best state representation during a dialog so a state variable need not be predefined.


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