The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 09, 2021
Filed:
Sep. 13, 2019
The Toronto-dominion Bank, Toronto, CA;
Dean C. N. Tseretopoulos, Toronto, CA;
Robert Alexander McCarter, Ontario, CA;
Sarabjit Singh Walia, Demarest, NE (US);
Vipul Kishore Lalka, Oakville, CA;
Nadia Moretti, Toronto, CA;
Paige Elyse Dickie, Toronto, CA;
Denny Devasia Kuruvilla, Toronto, CA;
Milos Dunjic, Oakville, CA;
Dino Paul D'Agostino, Richmond Hill, CA;
Arun Victor Jagga, Toronto, CA;
John Jong-Suk Lee, Toronto, CA;
Rakesh Thomas Jethwa, Toronto, CA;
The Toronto-Dominion Bank, Toronto, CA;
Abstract
The present disclosure involves systems, software, and computer implemented methods for personalizing interactions within a conversational interface based on an input context. One example system performs operations including receiving a conversational input received via a conversational interface. The conversational input is analyzed to determine an intent and lexical personality score based on the input's characteristics. A set of responsive content is determined and includes a set of initial tokens representing an initial response. A set of synonym tokens associated with at least some of the initial tokens are identified, and at least one synonym token associated with a similar lexical personality score to the input is determined. At least one of the initial tokens are replaced with the determined synonym token to generate a modified version of the set of response content. The modified version of the response is then transmitted to a device in response to the input.