The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 09, 2021

Filed:

Nov. 08, 2017
Applicant:

Universal City Studios Llc, Universal City, CA (US);

Inventors:

Jeff Polk, Orlando, FL (US);

Dave Derda, Orlando, FL (US);

Thomas Martin Geraghty, Orlando, FL (US);

Justin Michael Schwartz, Orlando, FL (US);

Mark James Traynor, Orlando, FL (US);

Assignee:

Universal City Studios LLC, Universal City, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/02 (2012.01); A63G 31/00 (2006.01); G06Q 10/06 (2012.01); G07C 11/00 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/02 (2013.01); A63G 31/00 (2013.01); G06Q 10/06311 (2013.01); G07C 11/00 (2013.01); G07C 2011/02 (2013.01);
Abstract

The virtual queue system includes a virtual queue controller comprising a processor and a memory, wherein the memory stores instructions executable by the processor and is configured to receive a request, the request being associated with an individual guest, for a position in a virtual queue of an attraction, assign the individual guest to the position in the virtual queue in response to the request, receive ride schedule data for the attraction comprising information about a change in status of individual rides of the attraction, and determine a wait time for the individual guest for the attraction based at least on the position of the individual guest in the virtual queue, the ride schedule data, and historical guest throughput at the attraction. The virtual queue system is further configured to output a signal to a guest-associated device indicating the wait time for the attraction.


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