The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 02, 2021

Filed:

Feb. 25, 2019
Applicant:

Zscaler, Inc., San Jose, CA (US);

Inventors:

Dhawal Sharma, San Jose, CA (US);

KD Mazboudi, San Jose, CA (US);

Srikanth Devarajan, San Jose, CA (US);

Chakkaravarthy Periyasamy Balaiah, San Jose, CA (US);

Sreedhar Pampati, San Jose, CA (US);

Amit Sinha, San Jose, CA (US);

Assignee:

Zscaler, Inc., San Jose, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01); H04L 12/26 (2006.01);
U.S. Cl.
CPC ...
H04L 43/062 (2013.01); H04L 43/045 (2013.01); H04L 43/065 (2013.01); H04L 43/0805 (2013.01); H04L 43/0829 (2013.01);
Abstract

Systems and methods for analyzing digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; based on user experience metrics collected by the inline monitoring and stored in a logging analysis system, obtaining user experience metrics for one or more users for a given time epoch and for a given application; determining a user experience score for the one or more users for the given time epoch and for the given application based on the obtained user experience metrics; and providing a graphical user interface displaying data related to various user experience scores for various users over various time epochs with various applications.


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