The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 23, 2021

Filed:

Mar. 02, 2018
Applicant:

Securus Technologies, Inc., Carrollton, TX (US);

Inventors:

Kenneth D. Johnston, Jr., Wylie, TX (US);

John Mannewitz, Wylie, TX (US);

Assignee:

Securus Technologies, LLC, Carrollton, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 50/26 (2012.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06Q 50/26 (2013.01); H04L 51/046 (2013.01);
Abstract

A resident of a controlled-environment facility is provided with a messaging service that includes a capability that provides a message recipient with reply message capabilities. A visitation request system receives requests for communication sessions between residents and non-residents. The visitation system initiates a request for a communication session on behalf of the requesting party and determines that the responding party has not accepted the communication session request. Since the request has not been accepted, a messaging service provides the requesting with an interface for recording a message for delivery to the responding party. If the requesting party records a message, the responding party is notified of the recorded message. Once the responding party plays the recorded message, the responding party is provided an option to record a reply message for delivery to the requesting party. The requesting party is notified of the reply message from the responding party.


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