The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 23, 2021

Filed:

Dec. 09, 2015
Applicant:

The Western Union Company, Englewood, CO (US);

Inventors:

Manju Rai, Mumbai, IN;

Murali Ravichandran, Mumbai, IN;

Jacqueline Molnar, Lone Tree, CO (US);

Noel Brandt, Highlands Ranch, CO (US);

Niren Kinikar, Monmouth Junction, NJ (US);

Assignee:

The Western Union Company, Denver, CO (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 40/00 (2012.01); H04W 12/08 (2009.01); G06Q 30/00 (2012.01); G06Q 10/06 (2012.01); G06Q 50/20 (2012.01); H04W 12/00 (2009.01);
U.S. Cl.
CPC ...
G06Q 30/018 (2013.01); G06Q 10/06395 (2013.01); G06Q 40/00 (2013.01); G06Q 50/2057 (2013.01); H04W 12/08 (2013.01); H04W 12/00503 (2019.01); H04W 12/00505 (2019.01);
Abstract

Systems and methods for identifying and mitigating non-compliances include determining an agent location of a money service business for review, obtaining a photograph and geographic coordinates of the agent location, and collecting field data at the agent location through a mobile application. Such information are sent from the mobile application to a central server of a third party vendor for a series of quality checks and stored at the central server. Such information may be used for further corrective action against the agent location reviewed.


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