The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 16, 2021
Filed:
Aug. 23, 2018
Motorola Solutions, Inc, Chicago, IL (US);
Ellis A. Pinder, Davie, FL (US);
Matthew E. Simms, Davie, FL (US);
MOTOROLA SOLUTIONS, INC., Chicago, IL (US);
Abstract
A virtual assistant (VA) integrity monitor is provided to interface with a computer aided dispatch (CAD) center to ensure reliability of a VA server operating with a communication system. The VA integrity monitor generates a test query which is perceived by the VA server as being a real, user-generated query to which the VA server responds. The VA integrity monitor verifies that a response provided by the VA server meets predetermined criteria and communicates a result to the CAD center. The CAD center advantageously recognizes that the request and the response are based on a simulated test and therefore does not take action on either the query or the response. When the VA integrity monitor verifies that a response provided by the VA server does not meet the predetermined criteria, the CAD system can send out an alert.