The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 16, 2021

Filed:

Aug. 05, 2019
Applicant:

Securus Technologies, Inc., Carrollton, TX (US);

Inventors:

Luke Keiser, Frisco, TX (US);

Stephen Schneider, Lake Ozark, MO (US);

Assignee:

Securus Technologies, LLC, Carrollton, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/22 (2006.01); H04H 60/58 (2008.01); H04M 1/82 (2006.01); H04M 3/42 (2006.01);
U.S. Cl.
CPC ...
H04M 3/2281 (2013.01); H04H 60/58 (2013.01); H04M 1/82 (2013.01); H04M 3/2272 (2013.01); H04M 3/42221 (2013.01);
Abstract

Systems and methods for detecting volume level changes in communications are described herein. In some embodiments, a system comprises a computer system. The computer system comprises at least one processor and a memory coupled to the at least one processor. The memory stores program instructions that are executable by the at least one processor to cause the computer system to perform tasks. The tasks include recording a communication that comprises audio, and analyzing the audio of the communication. The analysis of the audio is operable to detect a change in a volume level of the audio that indicates an occurrence of a potential event of interest. The tasks also include creating and storing an information record corresponding to the communication in a second database. The information record includes an indication of the detected change in the volume level.


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