The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 16, 2021
Filed:
Mar. 05, 2019
Capital One Services, Llc, McLean, VA (US);
Micah Price, Plano, TX (US);
Praveen Kumar Gadipelly, Frisco, TX (US);
Dinesh Sundaram, Plano, TX (US);
Chaofeng Xu, Plano, TX (US);
Sripavan Sanka, Plano, TX (US);
Sandeep Manepalli, Little Elm, TX (US);
Jayson Sellers, Flower Mound, TX (US);
Olalekan Awoyemi, Prosper, TX (US);
Staevan Duckworth, The Colony, TX (US);
Kasey Greuner, Bedford, TX (US);
CAPITAL ONE SERVICES, LLC, McLean, VA (US);
Abstract
A chatbot in the context of a chat group messaging is described. The chat group can include a plurality of users and a chatbot. A set of rules can be defined for the users of the group granting each user a privilege status. The chatbot can receive a request through a message transmitted to the chat group. The chatbot can discern a task associated with the message, and perform the task or ask another module to perform the task. Once the task is performed, the chatbot can report the results to the chat group. The chatbot can include a conflict resolution module which can resolve conflicts. The conflict resolution module can use each user's privilege status to resolve the conflicts.