The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 16, 2021
Filed:
Jun. 11, 2018
Stratifyd, Inc., Charlotte, NC (US);
Xiaoyu Wang, Charlotte, NC (US);
Guangchi Liu, Charlotte, NC (US);
STRATIFYD, INC., Charlotte, NC (US);
Abstract
Schemaless systems and methods for automatically building and utilizing a chatbot knowledge base or the like. Textual analytics tools, such as natural language processing (NLP) and/or deep learning engines, are used to analyze the knowledge base and uncover and highlight gaps, which are turned into topics. Predetermined answers to these queries can then be prepared manually, or by an artificial intelligence (AI) algorithm with alternative database visibility. In this manner, new question-and-answer (Q&A) pairs are generated by the systems and methods in an automated manner, for later use by a chatbot, coaching system, or the like. These processes are iterative. Advantageously, transferring the processes from manual control to automated control greatly conserves resources.