The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 16, 2021
Filed:
Oct. 21, 2019
Applicant:
Bank of America Corporation, Charlotte, NC (US);
Inventors:
Vinaykumar Mummigatti, Charlotte, NC (US);
Vinoth Sridharan, Waxhaw, NC (US);
Assignee:
BANK OF AMERICA CORPORATION, Charlotte, NC (US);
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01); B25J 9/16 (2006.01); G06F 16/951 (2019.01); G06F 9/54 (2006.01);
U.S. Cl.
CPC ...
B25J 9/16 (2013.01); G06F 9/542 (2013.01); G06F 16/951 (2019.01);
Abstract
A system for processing event cases through the use of a robotic process automation (RPA) bot model in conjunction with an event case processing management module is provided. A synergistic processing management and robotic framework provides for end-to-end monitoring and tracking of event case processing performance. In addition, the invention provides for data-centric robotics, policy and procedure robotics which manage end-to-end orchestration to provide a holistic throughput of event case processing.