The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 09, 2021
Filed:
Jun. 25, 2019
Bank of America Corporation, Charlotte, NC (US);
Sean Denton, Rock Hill, SC (US);
Monika Kapur, Jacksonville, FL (US);
Stephen T. Shannon, Charlotte, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Apparatus and methods for maintaining service during a communication network outage. The apparatus may include an outage monitor. The outage monitor may monitor conditions that may affect the performance or integrity of a WAN. The apparatus may include a digital switch that may be configured to switch, responsive to a state variable in the monitor, between: a regular-operations information machine at an edge location; and a contingency server disposed at the edge location. When the switch engages the contingency server, data on the contingency server may be available to one or more of banking associates, call center attendants, customers and other suitable enterprise personnel and systems.