The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 02, 2021

Filed:

Mar. 10, 2015
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Ashish Kothari, Hyderabad, IN;

Adithya Nittor Vishwanath, Hyderabad, IN;

Shaleen Sharma, Uttar Pradesh, IN;

Ramprasadh Kothandaraman, Telengana, IN;

Sutirtha Saha, Hyderabad, IN;

Ashwinderjit Kaur, Punjab, IN;

Rajarshi Ray, Kolkata, IN;

Eric Fernandes, Hyderabad, IN;

Mahesh Hariharan, Hyderabad, IN;

Abhishek Agarwal, Hyderabad, IN;

Kritika Kishore Prasad, Hyderabad, IN;

Anirban Saha, West Bengal, IN;

Gaurav Agrawal, Hyderabad, IN;

Prateek Rajvanshi, Delhi, IN;

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/25 (2019.01); G06F 16/951 (2019.01);
U.S. Cl.
CPC ...
G06F 16/258 (2019.01); G06F 16/951 (2019.01);
Abstract

A qualifying system receives a channel activity record from one of a plurality of different external systems, over one of a plurality of different communication channels. It accesses qualification rules to determine whether the channel activity record is to be transformed into one or more target entities in a computing system. If so, a conversion engine accesses user-configurable mappings and conversion rules to identify conversion actions that are to be taken in order to transform the channel activity record into one or more target entities. The conversion engine performs a data transformation on the channel activity record to transform it into the identified one or more target entities.


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