The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 26, 2021
Filed:
Dec. 31, 2018
Applicant:
Accenture Global Solutions Limited, Dublin, IE;
Inventors:
Ramkumar Balasubramanian, Bengalure, IN;
Sandeep Bhutani, Mohali, IN;
Chandrasekhar Pilla, Visakhapatnam, IN;
Shallu Gupta, Delhi, IN;
Sekhar Naga Venkata Maddula, Hyderabad, IN;
Assignee:
Accenture Global Solutions Limited, Dublin, IE;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/24 (2006.01); G06N 7/00 (2006.01); G06F 16/2457 (2019.01); G06N 5/02 (2006.01); G06F 40/216 (2020.01);
U.S. Cl.
CPC ...
H04L 41/0636 (2013.01); G06F 16/24578 (2019.01); G06F 40/216 (2020.01); G06N 5/022 (2013.01); G06N 7/005 (2013.01); H04L 41/069 (2013.01); H04L 41/0686 (2013.01); H04L 41/5074 (2013.01);
Abstract
A system and method to intelligently formulate automation strategies for technology infrastructure operations are disclosed. The system and method include analyzing infrastructure issue data from support tickets and predicting automation solutions. A cost-benefit analysis is then performed on the automation solutions. Solutions can be ranked and recommended according to the cost-benefit analysis.