The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 26, 2021

Filed:

Apr. 05, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Jialin Li, Westford, MA (US);

Pradeep K. Nanjundaswamy, Bangalore, IN;

Srikanth Sundararajan, Cambridge, MA (US);

Danai Tengtrakool, Burlington, MA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0224 (2013.01); G06Q 30/0208 (2013.01);
Abstract

Methods, computer program products, and systems are presented. The methods include, for instance: determining that an item misplaced in a venue may be retrieved by one or more customer. A candidate customer may be identified and rewards that may be offered are compiled. The candidate customer is selected as one who is predicted to be most likely to respond to a request for retrieval, and a reward is selected for cost effectiveness in retrieving the item. The request to retrieve the item is sent to the candidate customer.


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