The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 19, 2021

Filed:

Dec. 23, 2015
Applicant:

Emc Ip Holding Company Llc, Hopkinton, MA (US);

Inventors:

Donald Mace, Hopkinton, MA (US);

Xiaoye Jiang, Shrewsbury, MA (US);

Gil Shneorson, Newton, MA (US);

Assignee:

EMC IP Holding Company LLC, Hopkinton, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); H04L 29/08 (2006.01); G06F 9/455 (2018.01); G06F 11/34 (2006.01); H04L 12/24 (2006.01); G06F 11/30 (2006.01); H04L 12/26 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0251 (2013.01); G06F 9/45558 (2013.01); G06F 11/3006 (2013.01); G06F 11/3433 (2013.01); G06F 11/3438 (2013.01); G06F 11/3452 (2013.01); H04L 41/5032 (2013.01); H04L 43/0876 (2013.01); H04L 67/10 (2013.01); H04L 67/22 (2013.01);
Abstract

Usage and performance data from a plurality of installed appliances is received via a network, a different corresponding subset of said appliances being associated with each of a plurality of customers. Said usage and performance data across customers is analyzed to identify capacity utilization related trends. A targeted offer is determined for a given customer, based at least in part on said analysis across customers and the given customer's own usage and performance data.


Find Patent Forward Citations

Loading…