The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 12, 2021
Filed:
Jun. 21, 2019
Enzyme Health, Inc., Austin, TX (US);
Philip L. Johnson, Austin, TX (US);
Dustin Travis Downing, Austin, TX (US);
Dan Hunter, Okemos, MI (US);
Wheel Health, Inc., Austin, TX (US);
Abstract
In an embodiment, a method is performed by a middleware computing platform and includes maintaining an active user pool that includes a plurality of servicing users. The method also includes exposing an on-demand service-request interface to a plurality of user-to-user service platforms. The method further includes receiving, via the on-demand service-request interface, a service request from a particular platform of the plurality of user-to-user service platforms. In addition, the method includes automatically selecting a servicing user from the active user pool based, at least in part, on real-time availability of the plurality of servicing users and information included in the service request. Furthermore, the method includes assigning the servicing user to the service request. The method also includes transmitting, to the servicing user, a uniform resource locator to the particular platform. In addition, the method includes transmitting, to the particular platform, a message identifying the servicing user.