The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 12, 2021
Filed:
Jul. 27, 2017
International Business Machines Corporation, Armonk, NY (US);
Jonathan A. Cagadas, Philadelphia, PA (US);
Alexander D. Lewitt, Morrisville, NC (US);
Simon D. Mikulcik, Murray, KY (US);
Karan Shukla, Plano, TX (US);
Leigh A. Williamson, Austin, TX (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
An apparatus comprises a memory and a processor coupled to the memory. The processor is configured to receive input from a cloud service data source, wherein the input comprises at least one data point, analyze the data point via a machine learning model to determine characteristics indicated by the data point, determine whether the characteristics indicated by the data point meet an alert threshold that indicates a problem in a network, generate an alert ticket when the characteristics indicated by the data point meet the alert threshold, wherein the alert ticket indicates the problem in the network, communicate with a user based on contents of the alert ticket, receive feedback from the user relating to the alert ticket, and train the machine learning model according to the feedback received from the user.