The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 12, 2021
Filed:
Apr. 15, 2019
Tata Consultancy Services Limited, Mumbai, IN;
Mahesh Prasad Singh, Noida, IN;
Puneet Agarwal, Noida, IN;
Ashish Chaudhary, Noida, IN;
Gautam Shroff, Noida, IN;
Prerna Khurana, Noida, IN;
Mayur Patidar, Noida, IN;
Vivek Bisht, Noida, IN;
Rachit Bansal, Noida, IN;
Prateek Sachan, Noida, IN;
Rohit Kumar, Noida, IN;
Tata Consultancy Services Limited, Mumbai, IN;
Abstract
Systems and methods for Deep Learning techniques based multi-purpose conversational agents for processing natural language queries. The traditional systems and methods provide for conversational systems for processing natural language queries but do not employ Deep Learning techniques, and thus are unable to process large number of intents. Embodiments of the present disclosure provide for Deep Learning techniques based multi-purpose conversational agents for processing the natural language queries by defining and logically integrating a plurality of components comprising of multi-purpose conversational agents, identifying an appropriate agent to process one or more natural language queries by a High Level Intent Identification technique, predicting a probable user intent, classifying the query, and generate a set of responses by querying or updating one or more knowledge graphs.