The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 05, 2021

Filed:

Dec. 06, 2019
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Jeremy J. Phillips, Brooklyn, NY (US);

Christopher Schott, Arlington, VA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 40/00 (2012.01); G06Q 20/32 (2012.01); G06Q 20/10 (2012.01); G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G06Q 20/3223 (2013.01); G06F 11/0709 (2013.01); G06F 11/0793 (2013.01); G06Q 20/1085 (2013.01); G06Q 20/3276 (2013.01); G06Q 40/00 (2013.01);
Abstract

A system and method of operating a computing system including: detecting, based on a log file of an automated teller machine (ATM), an error event; identifying a customer associated with the error event based on the log file; accessing, from a customer identification database, a customer profile associated with the customer; authenticating the customer on a mobile application, based on the customer profile; and initiating a mobile transaction session based on authenticating the customer, wherein the customer can complete a transaction with the ATM via the mobile application during the mobile transaction session.


Find Patent Forward Citations

Quick Actions:

Phillips, Jeremy. (2021). Transferring a customer from an atm transaction to a device-based transaction during an error state, and applications thereof (U.S. Patent No. 10885507). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10885507

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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