The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 05, 2021
Filed:
Feb. 05, 2018
International Business Machines Corporation, Armonk, NY (US);
Maryam Ashoori, White Plains, NY (US);
Ashish Kundu, Elmsford, NY (US);
Amit A. Nanavati, New Delhi, IN;
International Business Machines Corporation, Armonk, NY (US);
Abstract
Mechanisms are provided for implementing a conversation monitoring system. The conversation monitoring system monitors a conversation between at least two participants and extracting, by the conversation monitoring system, key terms present in communications between the at least two participants. The conversation monitoring system generates a provenance graph data structure based on the extraction of the key terms where the provenance graph data structure has speaker nodes representing the at least two participants, term nodes representing the key terms present in the communications, and edges connecting nodes in the provenance graph. The conversation monitoring system analyzes the provenance graph data structure to identify a relative ranking of the key terms within the conversation and generates an output representing content of the conversation based on the relative ranking of the key terms.