The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 05, 2021

Filed:

Sep. 19, 2018
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Kevin Ota, Los Angeles, CA (US);

Adam Drazic, Renton, WA (US);

Nicholas Howland, Kansas City, MO (US);

Rob Christensen, Belmont, CA (US);

Karson Miller, El Sobronte, CA (US);

Jo Chan, Oakland, CA (US);

Takashi Arai, San Francisco, CA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/332 (2019.01); G06F 16/9535 (2019.01);
U.S. Cl.
CPC ...
G06F 16/3329 (2019.01); G06F 16/9535 (2019.01);
Abstract

Disclosed herein are system, method, and computer program product embodiments for providing voice-activated events management. An embodiment operates by receiving an audio-formatted query through an application associated with an event. A first user ID, registered with the event, is determined to be associated with the mobile device. It is determined whether the query is an event query or a user query based on one or more keywords. Based on the determination that the query is either the event query or the user query, the answer to the event query is determined from data retrieved over a network, or the answer to the user query is determined from the locally stored data at the mobile device. The determined answer to the query is provided via the application operating on the mobile device.


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