The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 05, 2021
Filed:
Nov. 14, 2018
Intuit Inc., Mountain View, CA (US);
Deepesh Ramachandran Vijayalekshmi, Mountain View, CA (US);
Maneesh Pawar, Mountain View, CA (US);
Munchoon Seetho, Mountain View, CA (US);
INTUIT INC., Mountain View, CA (US);
Abstract
Classifying a problem associated with an application may include receiving a log including a record of at least one operation performed by at least one application. The classifying may include generating a vector based on the record. The classifying may include comparing the vector to a plurality of trained vectors each being associated with a separate label. The classifying may include determining a most similar one of the plurality of the trained vectors to the vector based on the comparing. The classifying may include assigning the label associated with the most similar one of the plurality of trained vectors to the vector. The classifying may include selecting a recipient from among a plurality of available recipients based on the label assigned by the processor. The classifying may include causing the log to be further processed by the recipient.