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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 10880697 B1

PDFFull Text
Date of Patent:
Dec. 29, 2020

Filed:

Jul. 15, 2019

Multi-channel communication system

Applicant:

Nexmo, Inc., San Francisco, CA (US);

Inventors:

Jack Shirazi, Middlesex, GB;

Tiago Lam, London, GB;

Eric Nadalin, London, GB;

Chris Moore, Piedmont, CA (US);

Sumit Suman, San Francisco, CA (US);

Assignee:

Nexmo, Inc., San Francisco, CA (US);

Attorneys:

FisherBroyles, LLP

Joseph Pagnotta

Primary Examiner:

Minh Trang T Nguyen

Int. Cl.
CPC ...
H04W 4/00 (2018.01); H04W 4/12 (2009.01); H04M 15/00 (2006.01); H04W 4/24 (2018.01); H04W 4/21 (2018.01); H04W 48/18 (2009.01);
U.S. Cl.
CPC ...
H04W 4/12 (2013.01); H04M 15/41 (2013.01); H04M 15/61 (2013.01); H04M 15/8221 (2013.01); H04W 4/24 (2013.01); H04W 4/21 (2018.02); H04W 48/18 (2013.01);
Abstract

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving from a first system information comprising a message and an identifier of a user, selecting a channel from a plurality of different third party communication channels for sending the message based on one or more properties of communications on the channel, determining a channel-specific user identifier for the selected channel based on the identifier of the user, creating a channel-specific message formatted for the selected channel based on the message, and sending the message to the user on the selected channel using the channel-specific user identifier.

Find Patent Forward Citations

Shirazi, Jack. (2020). Multi-channel communication system (U.S. Patent No. 10880697). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10880697

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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