The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 29, 2020

Filed:

Jan. 05, 2017
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Xianchao Wu, Tokyo, JP;

Wei Wu, Beijing, CN;

Keizo Fujiwara, Kanagawa, JP;

Zhan Chen, Tokyo, JP;

Momo Klyen, Tokyo, JP;

Jyunnya Saiki, Tokyo, JP;

Akihiro Okuzawa, Tokyo, JP;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/06 (2012.01); G06F 40/30 (2020.01); G06Q 50/00 (2012.01); G06N 20/00 (2019.01); G06F 40/35 (2020.01); G10L 15/18 (2013.01);
U.S. Cl.
CPC ...
G06Q 30/0631 (2013.01); G06F 40/30 (2020.01); G06F 40/35 (2020.01); G06N 20/00 (2019.01); G06Q 50/01 (2013.01); G10L 15/1822 (2013.01);
Abstract

The present disclosure is directed to systems, methods and devices for providing product and service recommendations to users via conversational AI dialog. A natural language user input may be inspected. One or more product-related keywords from the inspected natural language user input may be extracted. A user profile for a user may be analyzed and a determination regarding one or more categories from the user profile that are related to the extracted product-related keywords may be made. One or more match values connecting the natural language user input to one or more candidate product recommendations may be calculated. The one or more candidate product recommendations may be ranked and a product recommendation based on the ranking may be provided.


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