The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 29, 2020
Filed:
May. 07, 2018
Sony Interactive Entertainment Llc, San Mateo, CA (US);
Warren Benedetto, Foothill Ranch, CA (US);
Landon Noss, San Mateo, CA (US);
Andrew Herman, Lake Forest, CA (US);
Tom Srisook, Mission Viejo, CA (US);
Chad Rolinski, Rancho Santa Margarita, CA (US);
Parsa Shirazi, Long Beach, CA (US);
Sony Interactive Entertainment LLC, San Mateo, CA (US);
Abstract
A method for gaming assistance. Information relating to game plays of player for a gaming application is received at a back-end server. A current game context of a first game play of a first player is determined from the information. Historical expert game contexts of expert game plays of experts that have played the gaming application are determined from the information. An assistance query related to the first game play is received. The current game context of the first player is compared to the historical expert game contexts to determine at least one expert having a corresponding historical expert game context that matches the first game context. A first expert is assigned to the first player for obtaining assistance. A communication session is generated between a device of the first expert and a device of the first player to enable the first expert to render assistance to the first player.