The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 15, 2020

Filed:

May. 03, 2019
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventors:

David William Bettis, Seattle, WA (US);

Alexander Michael McNamara, Seattle, WA (US);

Benjamin Ralph Hollis, Seattle, WA (US);

Felix Joseph Etienne Pageau, Seattle, WA (US);

Sridhar Boyapati, Sammamish, WA (US);

Korwin Jon Smith, Seattle, WA (US);

Jack Bradley Jones, Seattle, WA (US);

Assignee:

AMAZON TECHNOLOGIES, INC., Seattle, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 10/08 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/087 (2013.01); G06Q 10/08355 (2013.01);
Abstract

Described are systems and techniques configured to present information to a user of a facility that uses a wearable device. Using sensor data acquired from sensors in a facility, operational data associated with the user is generated. Such operational data may be related to providing customer assistance. The operational data is used to generate user interface data, which is transmitted to the wearable device. Upon receipt, the wearable device presents the operational data as a user interface using a display device, which may help provide customer assistance as needed.


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