The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 08, 2020
Filed:
Jul. 28, 2015
Applicant:
Vonage Business Inc., Atlanta, GA (US);
Inventors:
Assignee:
Vonage Business Inc., Atlanta, GA (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 7/00 (2006.01); H04M 3/493 (2006.01); H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
H04M 7/0036 (2013.01); H04L 65/1006 (2013.01); H04L 65/1069 (2013.01); H04M 3/4935 (2013.01); H04M 3/4936 (2013.01);
Abstract
A method and apparatus for processing IVR input in a call setup message are provided herein. The method includes receiving at an IVR system a call setup message including information associated with one or more data fields; parsing the information included in the call setup message; and directing the call based on the information included in the call setup message.