The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 08, 2020
Filed:
Mar. 24, 2016
Emc Ip Holding Company Llc, Hopkinton, MA (US);
Jun Wu, Shanghai, CN;
Yourong Wang, Shanghai, CN;
Haitao Zhou, Shanghai, CN;
Kenneth Wood, Hollis, NH (US);
EMC IP Holding Company LLC, Hopkinton, MA (US);
Abstract
Described are techniques for determining relevant upgrades for customers. Data storage system configuration information describing existing data storage system configurations for one or more customers is received. One or more service pack documents are received. Each of the one or more service pack documents may include one or more rules denoting data storage system configuration conditions relevant to functionality performed in a software upgrade associated with each service pack document. Analysis is performed, such as by a risk analytic engine, of the data storage system configuration information in accordance with the one or more service pack documents. Processing includes identifying, in accordance with the analysis, which of the one or more service pack documents identify a software upgrade relevant to the data storage system configurations of the customers. Additionally, a customized report may be generated and proactively sent to each of the customers regarding particular upgrades relevant to each customer.