The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 08, 2020

Filed:

Jun. 15, 2017
Applicant:

Verint Systems Ltd., Pituach, IL;

Inventors:

Roni Romano, Even Yehuda, IL;

Yair Horesh, Kfar-Saba, IL;

Assignee:

VERINT SYSTEMS LTD., Pituach, IL;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/23 (2019.01); G06F 16/2457 (2019.01);
U.S. Cl.
CPC ...
G06F 16/23 (2019.01); G06F 16/24578 (2019.01);
Abstract

An embodiment of the method of processing communication data to identify one or more themes within the communication data includes identifying terms in a set of communication data, wherein a term is a word or short phrase, and defining relations in the set of communication data based on the terms, wherein the relation is a pair of terms that appear in proximity to one another. The method further includes identifying themes in the set of communication data based on the relations, wherein a theme is a group of one or more relations that have similar meanings, and storing the terms, the relations, and the themes in the database.


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