The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 01, 2020

Filed:

Oct. 11, 2017
Applicant:

Emc Ip Holding Company Llc, Hopkinton, MA (US);

Inventors:

Trevor Dawe, New Brunswick, CA;

William J. Elliott, IV, Holden, MA (US);

Shreesha Pai Manoor, Chelmsford, MA (US);

Jai Kumar, Hopedale, MA (US);

Assignee:

EMC IP Holding Company LLC, Hopkinton, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/06316 (2013.01);
Abstract

Described embodiments provide systems and methods for providing closed-loop Information Technology (IT) issue remediation. At least one host state change is discovered. Events to be generated and persisted as a result of discovering the at least one host state change are calculated. The events are sent to a user for approval by the user or to be declined by the user. For each event one of an approval of the event or a rejection of the event is received. A workflow is executed for the approval or rejection of the event.


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