The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 01, 2020
Filed:
May. 07, 2019
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Loretta M. Macklem-Clements, Redmond, WA (US);
Deepam Dubey, Issaquah, WA (US);
Ramasubramanian Shastri, Redmond, WA (US);
David C. James, Snohomish, WA (US);
Prabagar Ramadasse, Sammamish, WA (US);
Brett D. A. Flegg, Redmond, WA (US);
Anton M. Varshavskiy, Redmond, WA (US);
Maayan Bar-Niv, Raanana, IL;
Fernando J. Sanchez Gonzalez, Seattle, WA (US);
Aniket M. Sapre, Redmond, WA (US);
Charles B. Kilpatrick, Bellevue, WA (US);
Chung-Wei Foong, Sammamish, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
A solution is disclosed for intelligent configuration management of user devices that includes: receiving application performance data for a plurality of applications from each of a first plurality of tenant environments or cloud services or both, the application performance data including a program ID for at least one application of the plurality of applications; receiving incident alerts related to the first program ID from each of a second plurality of tenant environments; based at least on receiving the incident alerts, determining whether a count of the second plurality of tenant environments meets a threshold; and based at least on the count of the second plurality of tenant environments meeting the threshold, requesting incident reports related to the program ID from each of a third plurality of tenant environments, wherein the third plurality of tenant environments has a smaller count than the count of the second plurality of tenant environments.