The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 01, 2020
Filed:
Feb. 08, 2017
Boomersurf Llc, Bend, OR (US);
Paula Adelman, Caesaria, IL;
Lior Aharoni, Tel Aviv, IL;
BOOMERSURF LLC, Gainesville, VA (US);
Abstract
Method and system for the provision of interactive assistance over a network for a user to complete a desired computing task on a user computing device. Task-guides are generated on task-guide generators operating on author user devices. Each task-guide includes a sequence of processes, each process including an action for the user to perform in association with a graphical user interface (GUI) object displayed on the user computing device. The process obtains information about the GUI object using at least one data-gathering technique. An administrator operating on a server computing device receives a task-assistance request from a task-guide executor operating on an end user device, and sends back at least one suitable task-guide over the network. The task-guide executor executes the task-guide on the end user device, displaying a sequence of instructions for the end user to follow in order to complete the desired computing task.