The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 24, 2020

Filed:

Jun. 15, 2017
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventors:

Matthew Brinkley, Portland, OR (US);

Meera Jindal, Portland, OR (US);

Khawaja Salman Shams, Portland, OR (US);

Alex Xiaoye Zhang, Seattle, WA (US);

Assignee:

Amazon Technologies, Inc., Seattle, WA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04N 21/442 (2011.01); H04N 21/647 (2011.01); H04N 21/236 (2011.01); H04N 21/2668 (2011.01); H04N 21/4425 (2011.01); H04N 21/25 (2011.01);
U.S. Cl.
CPC ...
H04N 21/44222 (2013.01); H04N 21/236 (2013.01); H04N 21/2668 (2013.01); H04N 21/4425 (2013.01); H04N 21/44204 (2013.01); H04N 21/6473 (2013.01); H04N 21/251 (2013.01);
Abstract

A multimedia stream may be abandoned (e.g., terminated) under various contexts. Metadata surrounding the abandonment, such as information regarding multimedia segments shown at or near the time of abandonment, may be stored. A system may detect satisfaction of a condition based at least in part on abandonment metadata associated with an abandoned stream, obtain a set of abandonment metadata sharing a characteristic in common, and determine a cause. Depending on the determined cause, various mitigations may be executed—for example, if abandonment of streams is detected in a specific location at a particular point or period in time, one or more network diagnostics tests may be executed to determine whether there are network connectivity issues for viewers from the specific location.


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