The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 24, 2020
Filed:
Oct. 31, 2017
Virtustream Ip Holding Company Llc, Bethesda, MD (US);
Eloy F. Macha, Las Cruces, NM (US);
Maik A. Lindner, Marietta, GA (US);
Vincent G. Lubsey, Davenport, FL (US);
Sean C. O'Brien, Atlanta, GA (US);
Eduardo M. Rosa, Marietta, GA (US);
Virtustream IP Holding Company LLC, Bethesda, MD (US);
Abstract
An apparatus in one embodiment comprises a processing platform that includes a plurality of processing devices each comprising a processor coupled to a memory. The processing platform is configured to implement at least a portion of at least a first cloud-based system. The processing platform further comprises a smart agent engine configured to ingest datasets and related workflows in connection with service delivery operations and normalize the ingested datasets and workflows. The processing platform further comprises an analytics engine configured to generate metrics by applying machine learning algorithms to the normalized datasets and workflows, and generate an enhanced version of the normalized datasets and/or workflows by encompassing at least one inset and/or outflow based on the metrics and one or more algorithms. Also, the processing platform further comprises a decision support module configured to output the ingested datasets, the ingested workflows, and the enhanced dataset and/or workflow.