The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 24, 2020
Filed:
Jul. 17, 2018
Accenture Global Solutions Limited, Dublin, IE;
Chung-Sheng Li, San Jose, CA (US);
Benjamin Nathan Grosof, Mercer Island, WA (US);
Madhura Shivaram, Bangalore, IN;
Guanglei Xiong, Pleasanton, CA (US);
Colin Connors, Campbell, CA (US);
Kyle Patrick Johnson, San Francisco, CA (US);
Emmanuel Munguia Tapia, San Jose, CA (US);
Mingzhu Lu, San Jose, CA (US);
Golnaz Ghasemiesfeh, Sunnyvale, CA (US);
Tsunghan Wu, Seattle, WA (US);
Neeru Narang, San Jose, CA (US);
Sukryool Kang, Sunnyvale, CA (US);
Kayhan Moharreri, San Jose, CA (US);
ACCENTURE GLOBAL SOLUTIONS LIMITED, Dublin, IE;
Abstract
A system for determining a response to a query includes a receiver to receive a query along with a plurality of potential responses to the query. A detector detects a topic and a type of the query based on information extracted from text and structure. Further, a selector selects at least one of a plurality of techniques for processing the query and the plurality of potential responses, based on the topic and the type of the query. An obtainer obtains an answer by execution of each of the selected techniques for processing the query and the plurality of potential responses along with an associated confidence score. A determinator determines one of obtained answers as a correct response to the query, based on a comparison between confidence scores associated with the answers.