The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 17, 2020

Filed:

Jan. 30, 2018
Applicant:

Salesforce.com, Inc., San Francisco, CA (US);

Inventors:

Arvind Krishnan, San Francisco, CA (US);

George Hu, San Francisco, CA (US);

Benjamin Myles, Portland, OR (US);

Jonathan Rico Morales, San Franciso, CA (US);

Gregory A. Bennett, San Francisco, CA (US);

Molly Mahar, Oakland, CA (US);

Assignee:

salesforce.com, inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06F 3/0484 (2013.01); H04L 12/58 (2006.01); G06F 3/0482 (2013.01); G06Q 10/00 (2012.01); G06F 40/30 (2020.01); G06F 40/35 (2020.01); G06F 40/232 (2020.01); G06F 8/34 (2018.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G06F 3/0482 (2013.01); G06F 3/0484 (2013.01); G06F 8/34 (2013.01); G06F 40/232 (2020.01); G06F 40/30 (2020.01); G06F 40/35 (2020.01); G06Q 10/00 (2013.01); H04L 51/02 (2013.01);
Abstract

Disclosed herein are embodiments for a visual bot builder. An embodiment operates by receiving a selected dialog including one or more interactions between a chat bot and a recipient. A plurality phrases corresponding to triggering an execution of the selected dialog is received. The selected dialog is configured such that upon a receipt of one or more of the plurality of phrases, the chat bot executes the selected dialog. One of the plurality of phrases is received. The selected dialog is executed responsive to the received one of the plurality of phrases.


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