The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 17, 2020

Filed:

Dec. 08, 2016
Applicant:

Veritas Technologies Llc, Mountain View, CA (US);

Inventors:

Ashwin Kayyoor, Sunnyvale, CA (US);

Henry Aloysius, Ashburn, VA (US);

Mikhail Tarasyuk, Santa Monica, CA (US);

Ankit Agarwal, Culver City, CA (US);

Stuart Sperling, Los Angeles, CA (US);

Assignee:

Veritas Technologies LLC, Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/95 (2019.01); G06Q 10/06 (2012.01); G06F 15/16 (2006.01); G16B 40/00 (2019.01); G06N 5/04 (2006.01);
U.S. Cl.
CPC ...
G06N 5/04 (2013.01);
Abstract

The disclosed computer-implemented method for identifying subject-matter experts may include (i) collecting, by the computing device, a plurality of electronic messages transmitted within an organization, (ii) creating a message graph for the organization, (iii) extracting a plurality of topics from the plurality of electronic messages transmitted within the organization, (iv) annotating the message graph by correlating each topic within the plurality of topics with each edge of the message graph that represents an electronic message related to the topic, and (v) identifying, based on an analysis of the annotated message graph, at least one vertex that represents an expert on at least one topic from the plurality of topics. Various other methods, systems, and computer-readable media are also disclosed.


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