The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 17, 2020

Filed:

Sep. 27, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Yuk L. Chan, Rochester, NY (US);

Deepti M. Naphade, Cupertino, CA (US);

Tin Hang To, Poughkeepsie, NY (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 16/435 (2019.01); G06Q 30/06 (2012.01); G06Q 50/00 (2012.01); G06Q 30/02 (2012.01); G06F 16/9535 (2019.01);
U.S. Cl.
CPC ...
G06F 16/437 (2019.01); G06F 16/9535 (2019.01); G06Q 30/0224 (2013.01); G06Q 30/06 (2013.01); G06Q 50/01 (2013.01);
Abstract

In an approach to a passively managed loyalty program using customer images and customer behaviors, one or more processors may receive one or more customer characteristics and one or more customer behaviors. One or more processors may also query for a first user based on the one or more customer characteristics and the one or more customer behaviors. One or more processors may further receive a user profile ID based on the query. One or more processors may additionally store at least one customer characteristic from the one or more customer characteristics and at least one customer behavior from the one or more customer behaviors under the user profile ID.


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