The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 10, 2020

Filed:

Jul. 19, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Michael Bender, Rye Brook, NY (US);

Rhonda L. Childress, Austin, TX (US);

Kim A. Eckert, Austin, TX (US);

Minh Q. Pham, Austin, TX (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G16H 10/60 (2018.01); G06F 16/907 (2019.01); G16H 80/00 (2018.01); G16H 15/00 (2018.01); G16H 40/20 (2018.01); G06F 16/00 (2019.01); G06F 19/00 (2018.01); G06Q 50/22 (2018.01); G06Q 10/00 (2012.01); G06F 16/68 (2019.01); G16H 50/20 (2018.01);
U.S. Cl.
CPC ...
G16H 10/60 (2018.01); G06F 16/00 (2019.01); G06F 16/68 (2019.01); G06F 19/324 (2013.01); G06F 19/328 (2013.01); G06Q 50/22 (2013.01); G16H 40/20 (2018.01); G16H 50/20 (2018.01); G16H 80/00 (2018.01); G06F 19/00 (2013.01); G06Q 10/00 (2013.01);
Abstract

Systems, methods and tools for improving healthcare communication between physicians and patients by utilizing audio recordings systems capable of collecting voice data of patient conversations with healthcare providers. The communication system converts the recorded voice data into text using voice to text conversion software, analyzes the voice data using a natural language processor to parse for key words and phrases relating to the patient's health and concerns. Voice data may be additionally analyzed by cognitive analysis systems and machine learning algorithms designed to identify the sentiment that the patient is portraying while discussing the patient's concerns about health-related experiences or symptoms and cross-referenced with social media and other external websites or applications, confirming a patient's sentiment or providing additional key words and phrases unraised by the patient when communicating with the physician.


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