The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 10, 2020
Filed:
Oct. 13, 2015
State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);
John H. Jenkins, Bloomington, IL (US);
Andrew J. Feit, Normal, IL (US);
Christina M. Boring, Bloomington, IL (US);
Chadd Eugene Grove, Bloomington, IL (US);
Brent D. Hellewell, Bloomington, IL (US);
Beth Craig, Bloomington, IL (US);
Kevin Stuepfert, Bloomington, IL (US);
Robert S. Loy, Bloomington, IL (US);
Scott M. Wirtjes, Tremont, IL (US);
Scott E. Lackey, Bloomington, IL (US);
Manuela Holt, Heyworth, IL (US);
David Kuriyan Schuster, Bloomington, IL (US);
Jeremy M. Miller, Normal, IL (US);
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY, Bloomington, IL (US);
Abstract
In a computer-implemented method for facilitating handling, by a user of a computing device, of a call from an insurance customer regarding a loss event, an interactive search display may be provided. A set of one or more search terms entered by the user may be used to perform a search of one or more databases storing policy information. A set of results and an interactive control may be presented to the user. The results may include an entry for a first person. A particular relationship between the first person and the loss event, specified by the user via the interactive control, and information associated with the first person, may be used to cause loss report information to be automatically added to one or more loss reporting fields. The loss report information may be caused to be stored in a claims database as a part of a loss report record.