The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 10, 2020
Filed:
Sep. 25, 2015
Applicant:
Ricoh Company, Ltd., Tokyo, JP;
Inventors:
Assignee:
RICOH COMPANY, LTD., Tokyo, JP;
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 30/06 (2012.01); G06Q 10/08 (2012.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); G06Q 10/0875 (2013.01); G06Q 30/0283 (2013.01); G06Q 30/0635 (2013.01);
Abstract
A system includes: an apparatus information acquiring unit to acquire, from an apparatus, apparatus information regarding the apparatus; an analysis unit to make an analysis based on the acquired apparatus information; and a service determining unit to determine, on the basis of a result of the analysis, which service of a plurality of services should be provided for the apparatus, the services including a first service of additionally performing maintenance based on the result of the analysis when next other maintenance is performed for the apparatus.