The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 10, 2020
Filed:
Jun. 20, 2016
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Michael S. Gordon, Yorktown Heights, NY (US);
Stacy Fay Hobson, Poughkeepsie, NY (US);
Clifford A. Pickover, Yorktown Heights, NY (US);
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Primary Examiner:
Int. Cl.
CPC ...
G06N 5/02 (2006.01); H04L 12/58 (2006.01); G06Q 50/00 (2012.01);
U.S. Cl.
CPC ...
G06N 5/02 (2013.01); G06Q 50/01 (2013.01); H04L 51/04 (2013.01); H04L 51/14 (2013.01);
Abstract
An expert recommendation method, system, and non-transitory computer readable medium, include a topic extraction circuit configured to extract a topic of a user input message in real-time, an expert recommending circuit configured to recommend a list including a plurality of experts based on the extracted topic, and an expert ranking circuit configured to order the experts on the list of experts based on an expert rank factor.