The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 10, 2020

Filed:

Jan. 30, 2015
Applicant:

Veeva Systems Inc., Pleasanton, CA (US);

Inventors:

Arno Sosna, Pleasanton, CA (US);

Timothy S. Murphy, Berkeley, CA (US);

Cindy Chiang, Sunnyvale, CA (US);

Ling Lam, Fremont, CA (US);

Robert MacDonell, Pleasanton, CA (US);

Hui Wang, Fremont, CA (US);

Tao Dong, Fremont, CA (US);

Assignee:

VEEVA SYSTEMS INC., Pleasanton, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/957 (2019.01); H04L 29/08 (2006.01); G06F 16/951 (2019.01); H04L 12/18 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
G06F 16/957 (2019.01); G06F 16/951 (2019.01); H04L 12/1818 (2013.01); H04L 67/142 (2013.01); H04L 51/18 (2013.01);
Abstract

The co-browsing system described enables participants to share controlled content during a co-browsing session. A first participant's input on a web page may be collected and transferred to a second participant's computing device. The browser in the second participant's computing device, which is displaying the same web page, may receive the first participant's input and be manipulated by the first participant's input. Consequently, the participants may share a web-browsing experience while they jointly navigate web-related content at the same time, including the content and their activities on web pages, as if they are interacting with the web page on the same screen. Such controlled content co-browsing occurs in a system which has a repository of controlled content items and customer relationship management (CRM) information.


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