The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 10, 2020

Filed:

Oct. 16, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Mu Qiao, Belmont, CA (US);

Rakesh Jain, San Jose, CA (US);

Ramani Routray, San Jose, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); G06F 11/30 (2006.01); G06N 7/00 (2006.01); G06T 19/00 (2011.01); G06F 16/904 (2019.01); G06F 16/901 (2019.01);
U.S. Cl.
CPC ...
G06F 11/079 (2013.01); G06F 11/0727 (2013.01); G06F 11/3055 (2013.01); G06F 16/904 (2019.01); G06F 16/9024 (2019.01); G06N 7/005 (2013.01); G06T 19/006 (2013.01);
Abstract

One embodiment provides a method for diagnosing data center incidents including receiving a data center incident report including information technology (IT) device incident information. Augmented reality (AR) is applied for an AR interface for receiving incident evidence information based on the IT device incident information. The incident evidence information is sent to a cognitive analytical process. Using the cognitive analytical process, statistical inference is determined and an incident diagnosis recommendation including analytical results is generated. The analytical results are received by the AR interface for determining a root cause of the incident report.


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