The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 10, 2020

Filed:

Apr. 18, 2017
Applicant:

Ntt Docomo, Inc., Tokyo, JP;

Inventors:

Nozomi Matsumoto, Tokyo, JP;

Motoya Takahashi, Tokyo, JP;

Sumin Kwak, Tokyo, JP;

Tomoya Okumura, Tokyo, JP;

Yuuki Fukuyoshi, Tokyo, JP;

Assignee:

NIT DOCOMO, INC., Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/048 (2013.01); G06F 9/451 (2018.01); G06F 3/0481 (2013.01); G06Q 10/06 (2012.01); G06Q 30/04 (2012.01); H04M 11/00 (2006.01); G06Q 20/14 (2012.01); H04L 12/24 (2006.01); H04M 1/725 (2006.01);
U.S. Cl.
CPC ...
G06F 9/453 (2018.02); G06F 3/0481 (2013.01); G06Q 10/06312 (2013.01); G06Q 20/145 (2013.01); G06Q 30/04 (2013.01); H04L 41/5064 (2013.01); H04M 1/72519 (2013.01); H04M 11/00 (2013.01); H04M 2250/56 (2013.01);
Abstract

A user's proficiency level of operation of a user apparatus is determined with higher accuracy. Acquisition unit acquires service contract information of a user using the apparatus. Determination unit determines the user's proficiency level of operation of the user apparatus based on service contract information acquired by acquisition unit. Trigger determination unit determines whether or not there has been an event (called a 'trigger') that triggers display of a hint to the user using the apparatus. If it is determined by trigger determination unit that a trigger has occurred, display control unit displays, on a display means, a hint corresponding to the trigger and the proficiency level determined by determination unit.


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