The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 03, 2020
Filed:
Oct. 31, 2018
Salesforce.com, Inc., San Francisco, CA (US);
Zhao Jin, Santa Clara, CA (US);
Shrestha Basu Mallick, San Francisco, CA (US);
Yacov Salomon, Danville, CA (US);
Kexin Xie, San Mateo, CA (US);
Sheng Loong Su, Singapore, SG;
Todd Swardenski, Indianapolis, IN (US);
Trent Albright, Apex, NC (US);
Armita Peymandoust, San Francisco, CA (US);
Michael Jones, Portland, OR (US);
Brian Brechbuhl, Carmel, IN (US);
David Yourdon, Oakland, CA (US);
salesforce.com, inc., San Francisco, CA (US);
Abstract
A database server may receive or monitor user engagement metadata corresponding to a plurality of communication messages transmitted to the users. The database server analyzes the metadata to determine optimal transmission frequencies for digital communication messages based on engagement rates received in the user engagement metadata.