The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 03, 2020
Filed:
Aug. 02, 2018
International Business Machines Corporation, Armonk, NY (US);
Raimo Bakis, Briarcliff Manor, NY (US);
Song Feng, New York, NY (US);
Jatin Ganhotra, White Plains, NY (US);
Chulaka Gunasekara, Yorktown Heights, NY (US);
David Nahamoo, Great Neck, NY (US);
Lazaros Polymenakos, West Harrison, NY (US);
Sunil D Shashidhara, White Plains, NY (US);
Cheng Wu, Bellevue, WA (US);
Li Zhu, Yorktown Heights, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, apparatus and computer program product for creating a dialog system for web content is described. Knowledge is extracted from a target web application for the dialog system. The knowledge includes an organizational structure of the target web application and domain knowledge pertinent to the target web application. A deep learning process associates the domain knowledge with the organization structure of the target application. A plurality of knowledge sources of different respective types are created from the domain knowledge and the organizational structure. Each of the knowledge sources is used for providing answers to user queries to the dialog system. As part of the invention, a semantic matcher is provided to select among the answers provided by the plurality of knowledge sources for a best answer to a user query.