Predictive fraud prevention for collaboration conferencing systems

Abstract

Aspects of the present disclosure involve systems and methods for detecting a potentially fraudulent access of a collaboration conferencing system on a telecommunications network and executing a corrective action in response to the detected access attempt. In some instances, the corrective action includes denying access to the collaboration system when the fraudulent access attempt occurs. In other instances, the corrective action includes providing a warning to the caller, rerouting the communication to another system within the network, or reporting and storing of the fraudulent attempt. To detect the possible fraudulent access attempt, a device may detect more than one fraudulent access attempt to the collaboration conferencing system and determine a pattern. With the pattern of attempts known, the system accesses a database to determine if a valid account is likely to be accessed by the fraudulent attempts and takes actions to prevent access to the valid account.