The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 27, 2020
Filed:
May. 17, 2019
At&t Intellectual Property I, L.p., Atlanta, GA (US);
Ilona Murynets, Rutherford, NJ (US);
AT&T INTELLECTUAL PROPERTY I, L.P., Atlanta, GA (US);
Abstract
Various embodiments for resolving customer communication security vulnerabilities are provided. Customer traffic data is stored in a database and analyzed to identify problem traffic. A report of a first user device and a usage history for the first user device is obtained. Similarities between the usage history of the first user device and the problem traffic are searched for to identify an issue. A first vulnerability is remedied on the first user device by a first remote action in response to the issue being identified. A second user device that is in a same account as the first user device and that has engaged in similar problematic communications as the first user device is identified. A second vulnerability is proactively remedied on the second user device by a second remote action.